Orders Acceptance Policy
Your order confirmation receipt does not signify our acceptance of your order. Rival 5 reserves the right at any time after receipt of your order to accept or decline your order for any reason.
Credit Card Payment
We use a secure payment gateway, PayPal, to process payments. Rival 5 does not charge a surcharge for using your credit card to make purchases. Please be sure to provide your exact billing address and telephone number. This information must be the address and phone number your credit card bank has on file for you. Incorrect information will cause a delay in processing your order.
Provided that the product ordered is in stock, shipping time for most orders will be 1-4 business days.
We cannot guarantee when your order will arrive, please allow 6 -14 business days for shipping. Consider any transit or shipping time offered to you by Rival 5 only as a general estimate. We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability.
We care about your satisfaction as our customer and want you to be completely satisfied with your purchase. Every product we sell is carefully inspected before being shipped to your door, but if for any reason you are not completely satisfied with your purchase, simply return it for a full merchandise refund within 15 days of receipt. If you need to return an item, please email firstname.lastname@example.org for assistance. Unless we determine the product to be defective as a result of the manufacturer or our error, all shipping charges are the customer’s responsibility.
Rival 5 shall automatically charge the applicable sales tax for Pennsylvania customers. For orders shipped to other areas, the purchaser is solely responsible for all sales, customs, duties taxes and/or other taxes.
Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.
We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request.
Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.
If you do not want a website to create a cookie on your computer, most web browsers provide the option to disable them. However, our website may not work properly if you reject our cookies.
Cookies are used for our advertising partners to conduct behavioral targeting which will keep showing you our ads based on the assumption you are interested in our product because you have visited our site. Visiting the NAI website will allow users to opt-out of cookie-enabled internet-based advertising.
This policy was last modified on 12-01-2016.